Current Openings
Virtual Assistant / Care Coordinator
RecoverRx Physical Therapy is looking for an enthusiastic, flexible, and detail oriented person that is self-motivated to help fulfill the company's vision of "Providing highly-skilled, individualized care in a Athletic Performance Environment, tailored to active adults and youth athletes without insurance influence, driving change in the healthcare landscape and raising the functional ceiling of people as they age." As a Virtual Assistant/Care coordinator your tasks will vary depending on the client and company need. You will report directly to the owner and will work closely with all clients and employees in the company.
Roles and Responsibilities
Administrative Tasks
- Answer Phone / Emails / Texts / VM
- Update Metrics/KPI (Weekly & Monthly)
- Prepare Weekly/Monthly Meeting Agenda
- Conduct Weekly Note Check
- Patient Scheduling / Follow Up New Leads, Lost Patients, Cancelled Patients, Periodic Follow Up
- Manage Lead Tracker
- Process Payments and Track Accounts Receivable
- Manage EMR Faxes Insurance Benefit Checks (if appropriate)
- Manage Physician Referrals
- Manage Patients EMR records Process Official Records Requests (LOP, Superbills, etc…)
- Maintain Patient Schedule
Marketing
- Plan, Prepare and Send Monthly Newsletter
- Post IG Daily
- Post on other Social Channels As Needed (Facebook, TikTok, etc)
- Assist with Social Media & Google Ads
- Plan, Edit & Publish Blogs
- Coordinate & Plan Events/Workshops/Clinics
- Manage YouTube, Facebook & IG accounts
- Identify, Meet and Coordinate with potential marketing/referral contacts
- Manage Email/Marketing software
Accounting
- Assist with Accounting
- Bookkeeping as needed (consolidate accounts)
- Pay Bills (Weekly, Monthly & Annually)
- Assist with Payroll Processing
- Financial Review Reporting & Forecasting Process / Manage Patient Payments.
Digital Programming
- Plan Digital Programming
- Maintain Online Programs
- Assist with Maintaining Online Programming Roster
Code of Conduct:
As a Virtual Assistant/Care Coordinator for RecoverRx you have three main goals:
- Convert and Maintain Loyal Clients - This is accomplished through excellent customer service and communication with clients, creating a positive experience for all clients
- Create and Maintain Organized Clinic Operations - This is accomplished through managing owner and employee’s schedules as well as clerical and office tasks
- Grow RecoverRx Physical Therapy- This is accomplished through encouraging word of mouth referrals, organizing marketing activities and proactively contributing ideas to grow the company and brand
RecoverRx Core Values - (R.E.C.O.V.E.R)
- R- Respectful (Respect first and foremost for ourselves, our colleagues, and our patients in all aspects of our interactions
- E- Empathetic (We are empathetic to everyone’s unique condition with no prejudice)
- C- Compassionate ( Compassionate care in all regards for all patients)
- O- Open Minded (Open to different suggestions on how to improve our care from any person)
- V- Virtuistic (We will show the highest moral standards in all business interaction)
- E- Excellent (Excellence is the only option in our treatment and patient experience approach)
- R- Resolute (Will not stop to find the best solution and care for our patients)
Interested Candidates Please Send Resume and Cover Letter To Luke@Recoverrxpt.com